Privacy statement

In the following we inform you about the collection of personal data during the use of our website and in the event of the initiation or conclusion of contractual relationships.

Personal data are all data that can be related to you personally, such as name, address, e-mail addresses, user behavior.

From the processing of personal data

1) Responsible person

Responsible for data processing:

Andernach & Bleck GmbH & Co. KG
represented by the managing director, Mr. Carsten Bleck
Lennestraße 92
58093 Hagen
Germany
Phone: +49 2331 353-0
Fax: +49 2331 353-310
E-mail:

Contact person:

If you have any questions about data protection in connection with this website, please contact us:

WAK Full-Service GmbH
Rohrstraße 17
58093 Hagen
Germany
Telefon: +49 2331 73620
E-Mail:

2) Your rights

You have the following rights with regard to personal data concerning you:

Right to information,
Right to correction or removal,
Right to limit the processing,
Right to appeal against the processing,
Right to data transferability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

The responsible data protection supervisory authority for the state of NRW is:

Landesbeauftragte für Datenschutz und Informationsfreiheit
Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Germany

Phone: +49 211 38424-0
Fax: +49 211 38424-10
E-mail:

3) Collection of personal data while visiting our website

When you visit our websites, we collect the personal data that your browser transmits to our server. We collect this data as it is technically necessary for us to display our website to you and to guarantee stability and security. This also gives reasons for our justified interest in data collection. The legal basis is Art. 6 Para. 1 f) DSG-VO.

Name and URL of the retrieved file
Date and time of retrieval
transferred data volume
Message about successful retrieval (HTTP response code)
Browser type, version and language of the browser
operating system
Referer URL (i.e. the previously visited page)
Websites accessed by the user's system through our website
Internet service provider of the user
IP address and the requesting provider

4) Collection of personal data when contacting us

If you contact us by e-mail, we will store your e-mail address and the time of contact as well as the other data you voluntarily provide to us in your e-mail (e.g. telephone number for callbacks, your name or your address).

In this case, the processing of your data serves to answer your request and any further questions you may have.
The legal basis for this processing is Art. 6 para. 1 f) DSG-VO. Our justified interest results from our interest in the profitability of our business operations.

If the data processing is performed for the implementation of pre-contractual measures, which take place at your request, or if you are already our customer, for the implementation of the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 DSG-VO.

If you contact us by telephone or fax, we will store your telephone or fax number if you make it available to us. In addition, we store other data that you voluntarily provide to us (e.g. address, availability for callbacks). In this case, the processing of your data serves to answer your enquiry and any further questions you may have.

The legal basis for this processing is Art. 6 para. 1 f) DSG-VO. Our justified interest results from our interest in the profitability of our business operations.

If you contact us by letter, we store the data that you voluntarily make available to us (e.g. address, availability for recalls).

5) Data for the fulfilment of our contractual obligations

We process personal data that we need to fulfil our contractual obligations. This includes, for example, name, address, ordered products, invoice and payment data.

The legal basis for the processing of these data is Art. 6 Para. 1 b) DSG-VO. We need the data to fulfil our contractual obligations.

6) Processing of your consents to data processing

We have integrated the consent management tool „consentmanager“ (www.consentmanager.net) from consentmanager AB (Håltgelvågen 1b, 72348 Västerås, Sweden, ) on our website to obtain consent for data processing and use of cookies or comparable functions. With the help of „consentmanager“ you have the possibility to give your consent for certain functionalities of our website, e.g. for the purpose of integrating external elements, integrating streaming content, statistical analysis, measurement and personalized advertising. With the help of „consentmanager“ you can grant or reject your consent for all functions or give your consent for individual purposes or individual functions. The settings you have made can also be changed afterwards. The purpose of integrating „consentmanager“ is to let the users of our website decide about the above-mentioned things and, as part of the further use of our website, to offer the option of changing settings that have already been made. By using „consentmanager“, personal data and information from the end devices used, such as the IP address, are processed by consentmanager. In addition, the processed information may also be stored on your device.

The legal basis for processing is Art. 6 Para. 1 S. 1 lit. c) in conjunction with Art. 6 para. 3 sentence 1 lit. a) in conjunction with Art. 7 para. 1 GDPR and, in the alternative, lit. f). By processing the data, consentmanager helps us (according to GDPR this is the responsible party) to fulfill our legal obligations (e.g. obligation to provide evidence). Our legitimate interests in processing lie in the storage of user settings and preferences with regard to the use of cookies and other functionalities. „Consentmanager“ stores your data as long as your user settings are active. After two years after making the user settings, the consent will be asked again. The user settings made are then saved again for this period.

You can object to the processing. You have the right to object to reasons arising from your particular situation. To object, please send an email to .

7) Use of cookies

On this website we use cookies and similar functions to process end device information and personal data. The processing serves the integration of content, external services and elements of third parties, as well as statistical analysis/measurement. Depending on the function, data may be passed on to third parties and processed by them. This consent is voluntary, not required for the use of our website and can be revoked at any time via the icon (fingerprint) on the bottom left.

Cookies are small data packages that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use the following cookies depending on consent:

8) Google-Analytics

We use Google Analytics. This is a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

Google Analytics is only used by us if you explicitly declare your consent in accordance with Art. 7 DSGVO to its use and the associated data transfer to Google. Google Analytics is therefore deactivated by default and will only be loaded with your consent.

Google uses cookies. The information generated by the cookie about users' use of the website is generally transmitted to and stored by Google on servers in the United States.

Google will use this information on our behalf to evaluate the use of our online services by users, to compile reports on activities within this online service and to provide us with other services related to the use of this online service and the Internet. Pseudonymous user profiles can be created from the processed data.

We use Google Analytics only with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.

The IP address transmitted by the user's browser is not merged with other Google data. Users may refuse the use of cookies by selecting the appropriate settings on their browser, they may also refuse the use of cookies by selecting the appropriate settings on their browser, they may refuse the use of cookies by selecting the appropriate settings on their browser, and they may refuse the processing of cookies by selecting the appropriate settings on Google, and they may refuse the processing of cookies by Google, by downloading and installing the browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information on the use of data by Google, setting and objection options can be found in Google's data protection declaration (https://policies.google.com/technologies/ads) and in the settings for the display of advertising by Google (https://adssettings.google.com/authenticated).

The personal data of the users will be deleted or anonymized after 14 months.

9) Google Maps

This website uses Google Maps to display maps and to create directions.

Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Before Google Maps is displayed as content on our site, you must explicitly declare your consent in accordance with Art. 7 DSGVO to its use and the associated data transfer to Google. Google Maps is therefore deactivated by default and will only be loaded with your consent.

By giving your consent, you consent to the collection, processing and use of the automatically collected data and the data entered by you by Google, one of its representatives, or third parties. The processed data may include, in particular, IP addresses and location data of users, which, however, will not be collected without their consent (usually executed in the context of the settings of their mobile devices). The data may be processed in the USA.

You can view Google's privacy policy here: https://policies.google.com/privacy

The terms of use can be found here: https://policies.google.com/terms

10) Facebook

We operate a so-called Facebook fan page to inform customers and interested parties who are active on Facebook about our services. Facebook collects data when you visit the fan page. This data is processed for market research and advertising purposes. User profiles can be created from the user behaviour. These profiles can be used to select advertisements on Facebook and other websites and play them out specifically for the user. In order to make this possible, Facebook usually saves cookies on the user's computer. These store the user's usage behavior and interests. This storage can continue for longer periods of time.

We are jointly responsible with Facebook for the Facebook fan pages. You can find the agreement about this here: https://www.facebook.com/legal/terms/page_controller_addendum

When Facebook processes data, personal data is often transferred to countries outside the EU.

We would like to point out that we have only a very limited influence on the processing of data by Facebook. Information about the current processing of data by Facebook can be found here:
https://www.facebook.com/privacy/explanation

Questions about the use of data by Facebook are best addressed to the company itself:

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland
Vorstand: Gareth Lambe, Shane Crehan
Registriert in Irland (Companies Registration Office)
Handelsregisternummer 462932

Facebook also offers various contact forms that can be used to ask specific questions on specific topics such as data protection: https://www.facebook.com/legal/terms?ref=pf

11) Passing on to third parties

To provide our services, we involve external service providers to a certain extent (e.g. postal services, logistics companies, tax consultants). We select these service providers carefully; if required by law, we conclude a contract with you for order processing in accordance with Art. 28 DSG-VO. We oblige such service providers to use personal data in accordance with the requirements of the data protection laws and to guarantee the protection of the rights of the person concerned.

Except in the cases mentioned above, personal data will not be transferred to entities or persons outside the EU.

The legal basis for the processing of the data in this case is Art. 6 Para. 1 f) Data Protection Basic Regulation. The legitimate interest arises from our interest in the proper conduct of our business and the provision of our services.

12) Deletion of data

The data processed by us will be deleted or their processing restricted in accordance with Art. 17 and 18 DSGVO. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them. If the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons.

According to legal requirements in Germany, data is stored for 10 years in accordance with §§ 147 para. 1 AO, 257 para. 1 nos. 1 and 4, para. 4 HGB (German Commercial Code) (books, records, management reports, accounting records, commercial books, documents relevant for taxation, etc.) and 6 years in accordance with § 257 para. 1 nos. 2 and 3, para. 4 HGB (German Commercial Code) (commercial letters).